FAQ — Flux Entertainment
Frequently Asked Questions

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Everything you need to know about booking claw machines, carnival games, and interactive attractions with Flux Entertainment.

Getting Started

Flux Entertainment Inc. makes event entertainment simple and stress-free. We provide premium claw machines, carnival games, and interactive attractions that guests of all ages can enjoy. As a trusted local company, we pride ourselves on reliable service, professional staff, high-quality equipment, and creating memorable experiences for every event.

We specialize in event entertainment rentals, including claw machines, carnival games, arcade games, and other interactive attractions. Every rental includes unlimited gameplay throughout your event, so guests can enjoy the experience without extra fees. Whether it's a corporate event, birthday party, school carnival, or community festival, we'll help make it unforgettable.

Booking is easy. Just fill out our online booking form or contact us directly with your event details. We'll help you pick the right attractions, answer any questions, and put together a customized quote.

We provide entertainment for corporate events, birthdays, weddings, school events, university functions, community festivals, fundraisers, holiday parties, trade shows, grand openings, and private celebrations.

Yes. We regularly provide entertainment for schools, universities, dry grads, proms, campus events, fundraisers, and community festivals. Our equipment works well for guests of all ages.

Event Day

Yes. Our team handles delivery, setup, operation, and teardown, and you have the option to have us stay on-site throughout the event to keep things running smoothly and help guests out. If your rental includes guaranteed prizes, we make sure they're all handed out before the event wraps up.

Absolutely. We deliver, install, test, operate, and remove all equipment after your event. Our goal is a completely hassle-free experience so you can focus on your guests.

Each machine has different space requirements. We'll confirm the exact dimensions during booking and help you figure out the best layout for your venue.

Yes. Our equipment works well indoors and can also be used outdoors when placed on a flat, dry surface under suitable weather conditions or adequate cover.

Depends on the equipment that is rented. Most machines need access to a standard 120V outlet. If your event has special power requirements, just let us know in advance so we can plan around it as we have portable generator options as well.

Our staff remain on-site for staffed rentals to make sure everything operates smoothly. If any issue comes up, we resolve it immediately so your event keeps going without interruption.

Yes. Flux Entertainment carries comprehensive commercial general liability insurance to protect both our clients and our team. Proof of insurance can be provided on request if your venue requires it.

Games & Prizes

Yes. We offer a wide selection of plush toys and prizes in different sizes and themes. If you have a specific theme or branding in mind, we're happy to customize the prize selection wherever possible. We recommend early inquiries on this to ensure we meet have ample time to make these custom orders in a timely manner.

Absolutely. You're welcome to provide your own prizes if you'd like to personalize the experience for your guests. Extra costs may incur for special packaging options.

Yes. We offer custom branding options for select machines, including company logos, themed prizes, and event-specific graphics — great for promotional activation events and trade shows.

Yes. Many clients rent multiple claw machines or combine them with carnival games to create a larger entertainment area. We can build a custom package to fit your event and budget.

Policies & Logistics

We offer rentals ranging from a few hours to full-day, weekend, and multi-day events. Let us know your schedule and we'll recommend the best option.

We proudly serve Metro Vancouver and surrounding areas. If your event is outside our standard service area, contact us for a custom travel quote.

Renting gives you a fully serviced, professionally operated experience without worrying about transportation, setup, maintenance, storage, or repairs. We take care of everything so you can just enjoy your event.

Still have questions? Just shoot us an email at info@fluxentertainment.ca or contact us directly at 604-828-9832 and we will respond back within 24 hours.